Post-occupancy evaluation (POE) is not a commonplace practice in housing: Addressing the absence of people-centred POE approaches

The housing crisis After the crisis of 2008, it became obvious that the mainstream mechanisms for the provision of housing were failing to provide secure and affordable housing for many households, especially in the countries of the European south such as Spain. It is in this context that alternative forms emerged through social initiatives. La Borda is understood as an alternative form of housing provision and a tenancy form in the historical and geographical context of Catalonia. It follows mechanisms for the provision of housing that differ from predominant approaches, which have traditionally been the free market, with a for-profit and speculative role, and a very low percentage of public provision (Allen, 2006). It also constitutes a different tenure model, based on collective instead of private ownership, which is the prevailing form in southern Europe. As such, it encompasses the notions of community engagement, self-management, co-production and democratic decision-making at the core of the project. Alternative forms of housing In the context of Catalonia, housing cooperatives go back to the 1960s when they were promoted by the labour movement or by religious entities. During this period, housing cooperatives were mainly focused on promoting housing development, whether as private housing developers for their members or by facilitating the development of government-protected housing. In most cases, these cooperatives were dissolved once the promotion period ended, and the homes were sold. Some of these still exist today, such as the “Cooperativa Obrera de Viviendas” in El Prat de Llobregat. However, this model of cooperativism is significantly different from the model of “grant of use”, as it was used mostly as an organizational form, with limited or non-existent involvement of the cooperative members. It was only after the 2008 crisis, that new initiatives have arisen, that are linked to the grant-of-use model, such as co-housing or “masoveria urbana”.  The cooperative model of grant-of-use means that all residents are members of the cooperative, which owns the building. As members, they are the ones to make decisions about how it operates, including organisational, communitarian, legislative, and economic issues as well as issues concerning the building and its use. The fact that the members are not owners offers protection and provides for non-speculative development, while actions such as sub-letting or transfer of use are not possible. In the case that someone decides to leave, the flat returns to the cooperative which then decides on the new resident. This is a model that promotes long-term affordability as it prevents housing from being privatized using a condominium scheme. The grant -of -use model has a strong element of community participation, which is not always found in the other two models. International experiences were used as reference points, such as the Andel model from Denmark and the FUCVAM from Uruguay, according to the group (La Borda, 2020). However, Parés et al. (2021) believe that it is closer to the Almen model from Scandinavia, which implies collective ownership and rental, while the Andel is a co-ownership model, where the majority of its apartments have been sold to its user, thus going again back to the free-market stock. In 2015, the city of Barcelona reached an agreement with La Borda and Princesa 49, allowing them to become the first two pilot projects to be constructed on public land with a 75-year leasehold. However, pioneering initiatives like Cal Cases (2004) and La Muralleta (1999) were launched earlier, even though they were located in peri-urban areas. The main difference is that in these cases the land was purchased by the cooperative, as there was no such legal framework at the time. This means that these projects are classified as Officially Protected Housing (Vivienda de Protección Oficial or VPO), and thus all the residents must comply with the criteria to be eligible for social housing, such as having a maximum income and not owning property. Also, since it is characterised as VPO there is a ceiling to the monthly fee to be charged for the use of the housing unit, thus keeping the housing accessible to groups with lower economic power. This makes this scheme a way to provide social housing with the active participation of the community, keeping the property public in the long term. After the agreed period, the plot will return to the municipality, or a new agreement should be signed with the cooperative. The neighbourhood movement In 2011, a group of neighbours occupied one of the abandoned industrial buildings in the old industrial state of Can Batlló in response to an urban renewal project, with the intention of preserving the site's memory (Can Batlló, 2020; Girbés-Peco et al., 2020). The neighbourhood movement known as "Recuperem Can Batlló" sought to explore alternative solutions to the housing crisis of the time. The project started in 2012, after a series of informal meetings with an initial group of 15 people who were already active in the neighbourhood, including members of the architectural cooperative Lacol, members of the labour cooperative La Ciutat Invisible, members of the association Sostre Civic and people from local civic associations. After a long process of public participation, where the potential uses of the site were discussed, they decided to begin a self-managed and self-promotion process to create La Borda. In 2014 they legally formed a residents’ cooperative and after a long process of negotiation with the city council, they obtained a lease for the use of the land for 75 years in exchange for an annual fee. At that time, the group expanded, and it went from 15 members to 45. After another two years of work, construction started in 2017 and the first residents moved in the following year. The participatory process The word “participation” is sometimes used as a buzzword, where it refers to processes of consultation or manipulation of participants to legitimise decisions, leading it to become an empty signifier. However, by identifying the hierarchies that such processes entail, we can identify higher levels of participation, that are based on horizontality, reciprocity, and mutual respect. In such processes, participants not only have equal status in decision-making, but are also able to take control and self-manage the whole process. This was the case with La Borda, a project that followed a democratic participation process, self-development, and self-management. An important element was also the transdisciplinary collaboration between the neighbours, the architects, the support entities and the professionals from the social economy sector who shared similar ideals and values.                    According to Avilla-Royo et al. (2021), greater involvement and agency of dwellers throughout the lifetime of a project is a key characteristic of the cooperative housing movement in Barcelona. In that way, the group collectively discussed, imagined, and developed the housing environment that best covered their needs in typological, material, economic or managerial terms. The group of 45 people was divided into different working committees to discuss the diverse topics that were part of the housing scheme: architecture, cohabitation, economic model, legal policies, communication, and internal management. These committees formed the basis for a decision-making assembly. The committees would adapt to new needs as they arose throughout the process, for example, the “architectural” committee which was responsible for the building development, was converted into a “maintenance and self-building” committee once the building was inhabited. Apart from the specific committees, the general assembly is the place, where all the subgroups present and discuss their work. All adult members have to be part of a committee and meet every two weeks. The members’ involvement in the co-creation and management of the cooperative significantly reduced the costs and helped to create the social cohesion needed for such a project to succeed. The building After a series of workshops and discussions, the cooperative group together with architects and the rest of the team presented their conclusions on the needs of the dwellers and on the distribution of the private and communal spaces. A general strategy was to remove areas and functions from the private apartments and create bigger community spaces that could be enjoyed by everyone. As a result, 280 m2 of the total 2,950 m2 have been allocated for communal spaces, accounting for 10% of the entire built area. These spaces are placed around a central courtyard and include a community kitchen and dining room, a multipurpose room, a laundry room, a co-working space, two guest rooms, shared terraces, a small community garden, storage rooms, and bicycle parking. La Borda comprises 28 dwellings that are available in three different typologies of 40, 50 and 76 m2, catering to the needs of diverse households, including single adults, adult cohabitation, families, and single parents. The modular structure and grid system used in the construction of the dwellings offer the flexibility to modify their size in the future. The construction of La Borda prioritized environmental sustainability and minimized embedded carbon. To achieve this, the foundation was laid as close to the surface as possible, with suspended flooring placed a meter above the ground to aid in insulation. Additionally, the building's structure utilized cross-laminated timber (CLT) from the second to the seventh floors, after the ground floor made of concrete. This choice of material had the advantage of being lightweight and low carbon. CLT was used for both the flooring and the foundation The construction prioritized the optimization of building solutions through the use of fewer materials to achieve the same purpose, while also incorporating recycled and recyclable materials and reusing waste. Furthermore, the cooperative used industrialized elements and applied waste management, separation, and monitoring. According to the members of the cooperative (LaCol, 2020b), an important element for minimizing the construction cost was the substitution of the underground parking, which was mandatory from the local legislation when you exceed a certain number of housing units, with overground parking for bicycles. La Borda was the first development that succeeded not only in being exempt from this legal requirement but also in convincing the municipality of Barcelona to change the legal framework so that new cooperative or social housing developments can obtain an “A” energy ranking without having to construct underground parking. Energy performance goals focused on reducing energy demands through prioritizing passive strategies. This was pursued with the bioclimatic design of the building with the covered courtyard as an element that plays a central role, as it offers cross ventilation during the warm months and acts as a greenhouse during the cold months. Another passive strategy was enhanced insulation which exceeds the proposed regulation level. According to data that the cooperative published, the average energy consumption of electricity, DHW, and heating per square meter of La Borda’s dwellings is 20.25 kWh/m², which is 68% less, compared to a block of similar characteristics in the Mediterranean area, which is 62.61 kWh/m² (LaCol, 2020a). According to interviews with the residents, the building’s performance during the winter months is even better than what was predicted. Most of the apartments do not use the heating system, especially the ones that are facing south. However, the energy demands during the summer months are greater, as the passive cooling system is not very efficient due to the very high temperatures. Therefore, the group is now considering the installation of fans, air-conditioning, or an aerothermal installation that could provide a common solution for the whole building. Finally, the cooperative has recently installed solar panels to generate renewable energy. Social impact and scalability According to Cabré & Andrés (2018), La Borda was created in response to three contextual factors. Firstly, it was a reaction to the housing crisis which was particularly severe in Barcelona. Secondly, the emergence of cooperative movements focusing on affordable housing and social economies at that time drew attention to their importance in housing provision, both among citizens and policy-makers. Finally, the moment coincided with a strong neighbourhood movement around the urban renewal of the industrial site of Can Batlló. La Borda, as a bottom-up, self-initiated project, is not just an affordable housing cooperative but also an example of social innovation with multiple objectives beyond providing housing. The group’s premise of a long-term leasehold was regarded as a novel way to tackle the housing crisis in Barcelona as well as a form of social innovation. The process that followed was innovative as the group had to co-create the project, which included the co-design and self-construction, the negotiation of the cession of land with the municipality, and the development of financial models for the project. Rather than being a niche project, the aim of La Borda is to promote integration with the neighbourhood. The creation of a committee to disseminate news and developments and the open days and lectures exemplify this mission. At the same time, they are actively aiming to scale up the model, offering support and knowledge to other groups. An example of this would be the two new cooperative housing projects set up by people that were on the waiting list for la Borda. Such actions lead to the creation of a strong network, where experiences and knowledge are shared, as well as resources. The interest in alternative forms of access to housing has multiplied in recent years in Catalonia and as it is a relatively new phenomenon it is still in a process of experimentation. There are several support entities in the form of networks for the articulation of initiatives, intermediary organizations, or advisory platforms such as the cooperative Sostre Civic, the foundation La Dinamo, or initiatives such as the cooperative Ateneos, which were recently promoted by the government of Catalonia. These are also aimed at distributing knowledge and fostering a more inclusive and democratic cooperative housing movement. In the end, by fostering the community’s understanding of housing issues, and urban governance, and by seeking sustainable solutions, learning to resolve conflicts, negotiate and self-manage as well as developing mutual support networks and peer learning, these types of projects appear as both outcomes and as drivers of social transformation.

Background An aspect that is worth highlighting of Marmalade Lane, the biggest cohousing community in the UK and the first of its kind in Cambridge, is the unusual series of events that led to its realisation. In 2005 the South Cambridgeshire District Council approved the plan for a major urban development in its Northwest urban fringe. The Orchard Park was planned in the area previously known as Arbury Park and envisaged a housing-led mix-use master plan of at least 900 homes, a third of them planned as affordable housing. The 2008 financial crisis had a profound impact on the normal development of the project causing the withdrawal of many developers, with only housing associations and bigger developers continuing afterwards. This delay and unexpected scenario let plots like the K1, where Marmalade Lane was erected, without any foreseeable solution. At this point, the city council opened the possibilities to a more innovative approach and decided to support a Cohousing community to collaboratively produce a brief for a collaborative housing scheme to be tendered by developers. Involvement of users and other stakeholders   The South Cambridgeshire District Council, in collaboration with the K1 Cohousing group, ventured together to develop a design brief for an innovative housing scheme that had sustainability principles at the forefront of the design. Thus, a tender was launched to select an adequate developer to realise the project. In July 2015, the partnership formed between Town and Trivselhus ‘TOWNHUS’ was chosen to be the developer. The design of the scheme was enabled by Mole Architects, a local architecture firm that, as the verb enable indicates, collaborated with the cohousing group in the accomplishment of the brief. The planning application was submitted in December of the same year after several design workshop meetings whereby decisions regarding interior design, energy performance, common spaces and landscape design were shared and discussed. The procurement and development process was eased by the local authority’s commitment to the realisation of the project. The scheme benefited from seed funding provided by the council and a grant from the Homes and Communities Agency (HCA). The land value was set on full-market price, but its payment was deferred to be paid out of the sales and with the responsibility of the developer of selling the homes to the K1 Cohousing members. Who, in turn, were legally bounded to purchase and received discounts for early buyers. As relevant as underscoring the synergies that made Marmalade Lane’s success story possible, it is important to realise that there were defining facts that might be very difficult to replicate in order to bring about analogue housing projects. Two major aspects are securing access to land and receiving enough support from local authorities in the procurement process. In this case, both were a direct consequence of a global economic crisis and the need of developing a plot that was left behind amidst a major urban development plan. Innovative aspects of the housing design Spatially speaking, the housing complex is organised following the logic of a succession of communal spaces that connect the more public and exposed face of the project to the more private and secluded intended only for residents and guests. This is accomplished by integrating a proposed lane that knits the front and rear façades of some of the homes to the surrounding urban fabric and, therefore, serves as a bridge between the public neighbourhood life and the domestic everyday life. The cars have been purposely removed from the lane and pushed into the background at the perimeter of the plot, favouring the human scale and the idea of the lane as a place for interaction and encounters between residents. A design decision that depicts the community’s alignment with sustainable practices, a manifesto that is seen in other features of the development process and community involvement in local initiatives. The lane is complemented by numerous and diverse places to sit, gather and meet; some of them designed and others that have been added spontaneously by the inhabitants offering a more customisable arrangement that enriches the variety of interactions that can take place. The front and rear gardens of the terraced houses contiguous to the lane were reduced in surface and remained open without physical barriers. A straightforward design decision that emphasises the preponderance of the common space vis-a-vis the private, blurring the limits between both and creating a fluid threshold where most of the activities unfold. The Common House is situated adjacent to the lane and congregates the majority of the in-doors social activities in the scheme, within the building, there are available spaces for residents to run community projects and activities. They can cook in a communal kitchen to share both time and food, or organise cinema night in one of the multi-purpose areas. A double-height lounge and children's playroom incite gathering with the use of an application to organise easily social events amongst the inhabitants. Other practical facilities are available such as a bookable guest bedroom and shared laundry. The architecture of its volume stands out due to its cubic-form shape and different lining material that complements its relevance as the place to convene and marks the transition to the courtyard where complementary outdoor activities are performed. Within the courtyard, children can play without any danger and under direct supervision from adults, but at the same time enjoy the liberty and countless possibilities that such a big and open space grants. Lastly, the housing typologies were designed to recognise multiple ways of life and needs. Consequently, adaptability and flexibility were fundamental targets for the architects who claim that units were able to house 29 different configurations. They are arranged in 42 units comprehending terraced houses and apartments from one to five bedrooms. Residents also had the chance to choose between a range of interior materials and fittings and one of four brick colours for the facade. Construction and energy performance characteristics Sustainability was a prime priority to all the stakeholders involved in the project. Being a core value shared by the cohousing members, energy efficiency was emphasised in the brief and influenced the developer’s selection. The Trivselhus Climate Shield® technology was employed to reduce the project’s embodied and operational carbon emissions. The technique incorporates sourced wood and recyclable materials into a timber-framed design using a closed panel construction method that assures insulation and airtightness to the buildings. Alongside the comparative advantages of reducing operational costs, the technique affords open interior spaces which in turn allow multiple configurations of the internal layout, an aspect that was harnessed by the architectural design. Likewise, it optimises the construction time which was further reduced by using industrialised triple-glazed composite aluminium windows for easy on-site assembly. Furthermore, the mechanical ventilation and heat recovery (MVHR) system and the air source heat pumps are used to ensure energy efficiency, air quality and thermal comfort. Overall, with an annual average heat loss expected of 35kWh/m², the complex performs close to the Passivhaus low-energy building standard of 30kWh/m² (Merrick, 2019). Integration with the wider community It is worth analysing the extent to which cohousing communities interact with the neighbours that are not part of the estate. The number of reasons that can provoke unwanted segregation between communities might range from deliberate disinterest, differences between the cohousing group’s ethos and that one of the wider population, and the common facilities making redundant the ones provided by local authorities, just to name a few. According to testimonies of some residents contacted during a visit to the estate, it is of great interest for Marmalade Lane’s community to reach out to the rest of the residents of Orchard Park. Several activities have been carried out to foster integration and the use of public and communal venues managed by the local council. Amongst these initiatives highlights the reactivation of neglected green spaces in the vicinity, through gardening and ‘Do it yourself’ DIY activities to provide places to sit and interact. Nonetheless, some residents manifested that the area’s lack of proper infrastructure to meet and gather has impeded the creation of a strong community. For instance, the community centre run by the council is only open when hired for a specific event and not on a drop-in basis. The lack of a pub or café was also identified as a possible justification for the low integration of the rest of the community. Marmalade Lane residents have been leading a monthly ‘rubbish ramble’ and social events inviting the rest of the Orchard Park community. In the same vein, some positive impact on the wider community has been evidenced by the residents consulted. One of them mentioned the realisation of a pop-up cinema and a barbecue organised by neighbours of the Orchard Park community in an adjacent park. Perhaps after being inspired by the activities held in Marmalade Lane, according to another resident.